Submit a Ticket
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Please include your order/license number!
We need to know when the extension was purchased and if you are a real customer.
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Please be specific!
We can't help you if we can't understand the problem. Be sure to give us all possible information about the issue.
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Please include this information with a ticket to ensure really quick problem solution.
In order to analyze the reasons of the issue and fix anything on your store we often need to access your store.
FTP/SSH access
FTP: xxx.xxx.xxx.xxx (or example.com)
Login: name
Password: ****
We do not keep your passwords.
And admin access
http://www.example.com/admin-name
login: name
password: ***